AM
Andrew M
1 reviews | Active since Dec 2014
29 Sept 2025, 11:37
*********** Vodacom Staff
We have been trying since April to move an employees personal line onto our business line. All paperwork has been send on numerous occasions at a branch and via email. We are just being ignored and we have been a loyal Vodacom customer since around 2008. Our company has a few lines with Vodacom Business yet we can't get this simple change done. Please can someone at Vodacom assist me with this issue?
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Replies (2)
Vodacom's replyOfficial
29 Sept 2025, 12:06Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply29 Sept 2025, 12:06
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
AM
Andrew M's updateReviewer Update
17 Nov 2025, 05:23This still hasn’t been resolved, please contact me.
AM
Andrew M's update17 Nov 2025, 05:23
Reviewer Update
This still hasn’t been resolved, please contact me.