Vodacom spying on your fibre internet usage and terrible customer service

Terrible service from Vodacom, they force you to use them in our complex and theirs is no other choice of ISP. They are not an open accessory network, Then they charge you a monthly fee for the router and don’t let you access the router in your own house. This means that Vodacom can spy on you and access your router, see your internet traffic and change your passwords, see what devices are connected... etc this is ******* and Vodacom should not have access to my router which I pay for monthly. On top of this they have used Openserve’s ducts to blow their fibre in the estate. Which is *******, I will be logging complaints with ICASA, ISPA, Openserve, and the competition commission with regards to this.