LC
Lebohang C

1 reviews | Active since May 2019

03 Nov 2021, 12:27

Vodacom Springs Mall technicians stinking attitude

Had I known Vodacom consultants specifically at Springs Mall had a stinking attitude like i came across i wouldn't have bought my phone there. My new cellphone i bought from them is giving me issues. I took it for repairs at Vodacom repairs at lakeside mall and it still came back the same. They advised me to take the phone to lakeside mall now they telling me they would not recommend anyone to take the phone to lakeside mall as they do now know their job. I called in to complain and an a technician working there gave me bad attitude and even hang the phone on me. I am so angry now because i didn't anticipate for such nonsense when i bought the phone with them.

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Replies (1)
Vodacom
Vodacom's reply03 Nov 2021, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team