Vodacom Springs Mall

the Assistant manager ,Manager and Sales Consultant at the Above mentioned store seems to not have any urgency . I took out a contract with the store on Sunday i was promised i can collect the phone on Monday 18th , i was assure id be called, i received no call or communication when i called in the lady **** and said .... Ram didnt deliver . all the while to store actually on receives deliveries on a Tuesday , come Tuesday i receive no call or communication again . i call again to be told the Ram truck got hijacked , which later came out to be a **** the actual problem is a shortage of stock ..... i was promised a service i was promised a delivery date and the store has failed on both without communication , i had to call them , i understand there arises problem out of their control but what happened to communicating this . i have now asked if i may collect a device at another branch , As i need a phone urgently i took this specific Phone because the one i wanted there was apparently no stock for , this has also been approached with little willingness