MH
Michelle H
1 reviews | Active since Feb 2024
06 Feb 2024, 16:32
Vodacom Springs Mall
In December I took out a Dual deal because I had to get a phone for my mother and myself. It's been almost 2 months and still her Sim card is not registered and working. After nagging and nagging the lady (Mimi Mokena) she blocked me and still didn't sort out the problem!! I have never received such bad service from a "service provider" ever.
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Vodacom's replyOfficial
07 Feb 2024, 07:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply07 Feb 2024, 07:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team