EM
Eulenda M
1 reviews | Active since Dec 2025
08 Dec 2025, 21:31
Vodacom Spring mall
Vodacom is harassing me,they don't want to cancel my contract ,my contract ended in October 2025 I phoned them in September to let them know that I dnt want to continue with the contract,they told me that there is no need to inform them because the contract will end automatically after my last payment, I even received the email confirming the cancellation but they keep sending me messages that I owe them,they even blocked my number I can't make calls. I regret ever joining Vodacom I won't advise anyone to take a contract with Vodacom they are a ****
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
09 Dec 2025, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Dec 2025, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
16 Dec 2025, 11:54Dear Eulenda Matotoka,
Thanks for taking my call.
This serves to confirm that cancellation has been loaded for the morning of the 31st December. All unused bundles will be forfeited and the number converted to prepaid.
We trust that the matter has been concluded. If you have any further questions or need additional assistance, please don’t hesitate to reach out.
Kind regards,
Vodacom Consumer Website Team
Thanks for taking my call.
This serves to confirm that cancellation has been loaded for the morning of the 31st December. All unused bundles will be forfeited and the number converted to prepaid.
We trust that the matter has been concluded. If you have any further questions or need additional assistance, please don’t hesitate to reach out.
Kind regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Dec 2025, 11:54
Official
Dear Eulenda Matotoka,
Thanks for taking my call.
This serves to confirm that cancellation has been loaded for the morning of the 31st December. All unused bundles will be forfeited and the number converted to prepaid.
We trust that the matter has been concluded. If you have any further questions or need additional assistance, please don’t hesitate to reach out.
Kind regards,
Vodacom Consumer Website Team
Thanks for taking my call.
This serves to confirm that cancellation has been loaded for the morning of the 31st December. All unused bundles will be forfeited and the number converted to prepaid.
We trust that the matter has been concluded. If you have any further questions or need additional assistance, please don’t hesitate to reach out.
Kind regards,
Vodacom Consumer Website Team
Best regards,
