MC
Mohamed C

1 reviews | Active since Aug 2012

27 Dec 2019, 10:36

Vodacom Spoils Festive Season

Vodacom taking to long to deliver.. I bought 2 * 2 Night Drakensburg night stays with spending money from the Vodabucks Store on Black Friday.. Its now almost a month and still waiting to make a booking.. Vodacom has sms'd me order numbers but no travel agent has contacted me.. And what about the spending money? I wanted to use the 4 night this December..

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Replies (1)
Vodacom
Vodacom's reply27 Dec 2019, 11:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team