CP
Chrisstelle P
1 reviews | Active since Jun 2014
27 Nov 2019, 21:23
Vodacom speedy service and assistance
Thank you for assisting me speedily with my enquiry. #BlackFriday I don't think I'll recommend Vodacom to any friends or family but I appreciate the assist of the lady who assisted. I asked how much I need to pay the end of November, due to my account being credited. I got my bill via sms, unfortunately it's too small and eligible when I enlarge it.
She informed me that she can see the credit and I only need to pay R49+ for the month ending November, which I'll round off to R50. Payment is made.
Thank you.
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Replies (1)Vodacom's replyOfficial
28 Nov 2019, 07:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply28 Nov 2019, 07:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
