AB
Aston B
1 reviews | Active since Dec 2020
15 Dec 2020, 14:30
Vodacom... Speechless
Shocking how Vodacom has not responded to my query and emails sent to them on the 8 December 2020, but an agent can call to make sure I upgrade my current contract.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
16 Dec 2020, 07:35Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Dec 2020, 07:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
16 Dec 2020, 09:22Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Regrettably there is no stock of the device that was returned.
Kindly contact the Online Sales Team on ***4 should you require any further assistance.
Regards Consumer Website Team
Kindly contact the Online Sales Team on ***4 should you require any further assistance.
Regards Consumer Website Team
Best regards,
Vodacom's reply16 Dec 2020, 09:22
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Regrettably there is no stock of the device that was returned.
Kindly contact the Online Sales Team on ***4 should you require any further assistance.
Regards Consumer Website Team
Kindly contact the Online Sales Team on ***4 should you require any further assistance.
Regards Consumer Website Team
Best regards,
AB
Aston B's updateReviewer Update
17 Dec 2020, 06:539 days and still no response from Vodacom
AB
Aston B's update17 Dec 2020, 06:53
Reviewer Update
9 days and still no response from Vodacom
AB
Aston B's updateReviewer Update
19 Dec 2020, 10:48No feedback as yet, terrible service
AB
Aston B's update19 Dec 2020, 10:48
Reviewer Update
No feedback as yet, terrible service