Vodacom Special's Warning

On 10/02/2022 a Vodacom agent contacted me regarding my existing contract. She informed me that the current package I'm on will no longer exist and they are in the prosesse of migrating all there clients to the new red packages. So she told me the package she will offer me will be 200min anytime, 200 SMS, 2GB anytime DATA and 2GB Night time DATA For R299.00 and she said it won't affect my contract at all regarding the term and upgrade date. My next question was: "what will my total package add up to?" She rep****: "R1035 with the RED package, device, insurance ect." She even added that I will only pay R60 more than I use to pay and receive 2GB where previously I just received 650MB. So I said yes let's continue.

So that afternoon I decided to contact my local Vodacom and asked them that they must check my account and tell me what will my total be after the migration has commenced and they said: Sir it will be R1085. I asked the lady what will only the package be per month and she said R448. This wasn't what I agreed on, I agreed on R299. After numerous calls to Vodacom this issue is still not resolved and no one can give me a straight answer.

Maybe with this complaint they will come with a straight answer and if they don't I just want to warn people against this "SPECIALS" Vodacom offers. Vodacom Add All calls are recorder for quality purpose. So please request the recording from them to get a straight answer. Rewards Dep Numb that work with my migration ***