JV
Jean V

1 reviews | Active since Jun 2011

29 Aug 2023, 13:06

Vodacom spams my number with their daily SMSes

Can you please, with immediate effect, stop sending me SMSes. It is becoming very annoying now. I have requested this on multiple occasions, but yet, I still get about 4 SMSes every single day from Vodacom. What is more frustrating, is that I cannot block that number and I cannot SMS back with the word stop, to opt out. The SMS states that you can turn off notification settings on the myvodacom app, all mine are turned off, so why do you keep sending me any form of SMS.

0
Replies (1)
Vodacom
Vodacom's reply29 Aug 2023, 14:02
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team