mvdb
maria van den berg

1 reviews | Active since Jan 2017

05 May 2022, 10:35

Vodacom spam sim swops

i am receiving sim swop sms. i am trying to phone the help line but just speak to a machine .

0
Replies (2)
Vodacom
Vodacom's reply05 May 2022, 11:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply05 May 2022, 12:37
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, query has now been resolved. Regards Consumer Website Team

Best regards,