Vodacom spam calls

Item: Vodacom
Rating: 1
Author: Santosh B

Constantly harrassed by call centre agents several times a day about my contract. Vodacom cannot email about this for some reason. Seven calls today which have been really disruptive. Latest agent cut the call after wasting 15min of my day. ***

Helpful (0)

Replies (2)

Vodacom's replyOfficial

05 Aug 2023, 19:06

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply05 Aug 2023, 19:06

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Santosh B's updateReviewer Update

08 Aug 2023, 14:00

Unfortunately it seems that you have no control over your team. The calls have continued- the agent calling from +27 (63) *** says that my number is still on n the database. 13.50 8 August

Santosh B's update08 Aug 2023, 14:00

Reviewer Update

Unfortunately it seems that you have no control over your team. The calls have continued- the agent calling from +27 (63) *** says that my number is still on n the database. 13.50 8 August