YT
Yaseen T

1 reviews | Active since Oct 2010

20 Oct 2020, 11:58

Vodacom Spam Callers and Impersonators

Hi Vodacom,

please keep your dogs on a leash. ECN. I received a cold-call from ECN, claiming to be calling directly from Vodacom Business. But I realized something was off, and pressed the cold-caller to confirm that they are calling directly from Vodacom Business, after which she told me she was calling from ECN. This is a common issue with resellers of your products. Get them in line. Especially the Durban ones. The call I received was from ***.

0
Replies (1)
Vodacom
Vodacom's reply20 Oct 2020, 14:12
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team