MV
Mickey V

1 reviews | Active since Mar 2015

04 Jun 2015, 09:21

Vodacom Spam added to Call Alerts

Hello Peter <br> Vodacom is adding spam to my cel phone message alerts. eg Funeral cover. <br> I find this extremely annoying<br> Why is this?<br> Why is there no stop receiving function? Is this not a requirement for direct marketing?<br> The call centre takes forever to answer and then advises me that they don't know how to stop this and to go in to the service centre to try and get it stopped! What absolute nonsense.<br> I anticipate the usual\ We apologise for the inconvenience"etc etc and nothing resolved.<br> <br> """

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Replies (1)
Vodacom
Vodacom's reply04 Jun 2015, 10:12
Official
Hello mickeydevos,

Thank you for taking the time to voice your concern.

As per our telephonic discussion the matter is being attended to and we shall provide feedback as soon as possible.

Kind regards,
Ragmah Stevens