RJ
Ray J
1 reviews | Active since Jan 2013
11 Sept 2020, 15:26
Vodacom spam
How can i stop spam. i have called twice before. at first they say they cant stop spam, then they say its stopped, but then it appears again. i have complained twice
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Replies (2)
Vodacom's replyOfficial
12 Sept 2020, 09:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Sept 2020, 09:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RJ
Ray J's updateReviewer Update
14 Sept 2020, 11:26Follow up. Today a vodacom rep called to ask me for more info. I explained that the spam comes from voda.com. he says this is not vodacom & they cant stop this spam. There is no number to block. I am convinced that vodacom can track these sms's to find where it is coming from. I am unable to find the number from the sms. I need more help to track down the spam from voda.com
RJ
Ray J's update14 Sept 2020, 11:26
Reviewer Update
Follow up. Today a vodacom rep called to ask me for more info. I explained that the spam comes from voda.com. he says this is not vodacom & they cant stop this spam. There is no number to block. I am convinced that vodacom can track these sms's to find where it is coming from. I am unable to find the number from the sms. I need more help to track down the spam from voda.com