Vodacom SP **********
<p>I have had a contract with Vodacom for -/+ 2 Years. In this period I was migrated from Autopage to Vodacom when Autopage went under. Vodacom proceeded to load my contract onto someone else's profile and insist that I am liable for the account. They are quick to disconnect me when the account is not paid, but refuse to give me access to my contract. They keep saying when I call or I am instore, I have no rights as this is a Corporate account (SP Indicator says this). Absolute rubbis.h!! Due to this I have been trying to cancel my contract which they refuse to do as they state I am not the account holder, yet I have to pay the bill monthly. I have made contact with Customer Services, been instore, ********** and have bee completely ignore. When you go instore and I add you are irrate, they was you to leave because dealing with a customer that is getting no service is obviously not part of their job description. Pathetic, I cannot wait to get a contract with another service provider.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Natasha,
Your query has been resolved.
Regards,
Cassandra
Dear Natasha,
Your query has been resolved.
Regards,
Cassandra
Good evening,
This query has by no means been resolved!
I am not sure who is feeding you this information.
I'd appreciate further feedback!
Good evening,
This query has by no means been resolved!
I am not sure who is feeding you this information.
I'd appreciate further feedback!
Good day,
I am still waiting on feedback to this query. I received one phone call from an agent wanting to confirm what the problem is and after that I have heard nothing back. Still waiting on 1) SP Indicator resolution to reflect as a Private Entity 2) Cancellation Quotation in order to Port out of this Contract =, due to lack of service
Good day,
I am still waiting on feedback to this query. I received one phone call from an agent wanting to confirm what the problem is and after that I have heard nothing back. Still waiting on 1) SP Indicator resolution to reflect as a Private Entity 2) Cancellation Quotation in order to Port out of this Contract =, due to lack of service
