Vodacom SP

Item: Vodacom
Rating: 1
Author: Sbongile.Mbamali @gmail.com Myende

Please investigate this matter,its reflect bad on my credit score,it appears i opened an account on the 6th april 2020.as far as I know I have no contract with Vodacom SP

Helpful (0)

Replies (2)

Vodacom's replyOfficial

03 Feb 2021, 19:51

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team b

Best regards,

Vodacom's reply03 Feb 2021, 19:51

Official

Best regards,

Vodacom's replyOfficial

08 Feb 2021, 13:55

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that the Account was closed, letter emailed and all the relevant bureaus advised to update your profile accordingly. Please note this process can take within 7-14 working days.

Regards Consumer Website Team

Best regards,

Vodacom's reply08 Feb 2021, 13:55

Official

Best regards,

Vodacom SP

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