1 reviews | Active since Dec 2013
Vodacom Southgate provides the worst service - again.
<p>Vodacom Southgate has by far the most unwilling and rude staff. Requested assistance from two technicians with my mother's tablet, which account has been blocked for no reason whatsoever. The two techs available on Sunday both had the worst attitude and they clearly did not want to be at work that day. After much attitude they told me they couldn't help me because the accounts centre was closed on a Sunday. Very unimpressed with the service received. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
Please accept my sincere apology for the service received and any inconvenience caused. This is not in line with Vodacom's aim in achieving service excellence.
We escalated the matter to the Regional Office for further review.This is an internal process and does not get communicated to our clients.
We do appreciate your feedback and we will certainly ensure that the appropriate corrective measures are implemented.
Kind regards
Vodacom Consumer Website Team
Dear Client
Please accept my sincere apology for the service received and any inconvenience caused. This is not in line with Vodacom's aim in achieving service excellence.
We escalated the matter to the Regional Office for further review.This is an internal process and does not get communicated to our clients.
We do appreciate your feedback and we will certainly ensure that the appropriate corrective measures are implemented.
Kind regards
Vodacom Consumer Website Team
Dear Client
Please accept my sincere apology for the service received and any inconvenience caused. This is not in line with Vodacom's aim in achieving service excellence.
We escalated the matter to the Regional Office for further review.This is an internal process and does not get communicated to our clients.
We do appreciate your feedback and we will certainly ensure that the appropriate corrective measures are implemented.
Kind regards
Vodacom Consumer Website Team
Dear Client
Please accept my sincere apology for the service received and any inconvenience caused. This is not in line with Vodacom's aim in achieving service excellence.
We escalated the matter to the Regional Office for further review.This is an internal process and does not get communicated to our clients.
We do appreciate your feedback and we will certainly ensure that the appropriate corrective measures are implemented.
Kind regards
Vodacom Consumer Website Team