Vodacom Southgate mall terrible customer service from the manager "Jennifer"

On the 11th of October 2022, I went to Vodacom Southgate Mall to fit a gel screen protector worth R349. Immediately after the fitting, the edges of the screen protector were starting to lift. When I informed them, I was told that I should leave it for a few days for it to settle. It then started to lift further after a few weeks and that's when I decided to take it back since I had been travelling and considering that it was still under warranty. On the 2nd of January 2023, I took the phone back to replace the screen protector and was told that their machine wasn't functioning and advised that I should come back on the 4th of January 2023. I returned on this day and to my surprise I was told by a disrespectful Vodacom shop manager named "Jennifer Mdlalose" that the screen protector had gathered dust and therefore the warranty is void. This is so sickening as I have bought multiple gel screen protectors at the same store without any hassles.

Jennifer is a terrible manager and has the worst customer service that I have experienced from any Vodacom outlet!!!