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Priscilla M

1 reviews | Active since Aug 2015

28 Nov 2016, 09:34

Vodacom South Africa's Leader in Dropped Calls

<p>I've been Vodacom's customer since 1998. From Friday 25th November just after 13:30 I experienced a series of dropped calls. I called the Clueless Customer Centre and they cuold not understand what my problem was. I was sent from pillar to post for most part of the weekend. To make things worse, I had death in my family and could not make calls. I still cannot make calls today 28th November as the department that deals with my kind of a problem arenot wkorking at hte week. I find Vodacom's disgusting to say the least.</p>

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Vodacom
Vodacom's reply28 Nov 2016, 10:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team