FD
Fisokuhle D
1 reviews | Active since Jul 2023
20 Jul 2023, 12:26
VODACOM SOUTH AFRICA INSURANCE IS A ****
Vodacom Insurance South Africa CANCELLED my policy of 10 years without my consent. And they then sent me "new" policy with the incorrect phone description, incorrect date of inception, incorrect phone value.
I feel like im being ****MED because I have called , sent emails with no assistance.
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Replies (2)
Vodacom's replyOfficial
20 Jul 2023, 14:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Jul 2023, 14:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
FD
Fisokuhle D's updateReviewer Update
30 Jan 2024, 08:18Vodacom I still to date haven't received any feedback from your end. I am still paying for something I have not signed up for.
FD
Fisokuhle D's update30 Jan 2024, 08:18
Reviewer Update
Vodacom I still to date haven't received any feedback from your end. I am still paying for something I have not signed up for.