DJ
Dawie J
1 reviews | Active since Mar 2020
20 Dec 2021, 11:06
Vodacom South Africa Fiber service sucks.
My internet have been down for 6 days now and it is still not working. I have made numerous calls to vodacom SA regarding the problem and they are blaming Vumatel Fibre and Vumatel is blaming Vodacom. I also asked that a manager call me back several times and I am still waiting for them to call me back. Take my advise, do not take Vodacom SA fiber connection as their service sucks.
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Vodacom's replyOfficial
20 Dec 2021, 11:41Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Dec 2021, 11:41
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team