1 reviews | Active since Aug 2014
Vodacom south africa
<p>I am so disappointed with vodacom again. I had a cellphone contract that was settled in 2014/2015 to my surprise when I tried to apply for finance I have a balance of 209 tgat I owe. What is more ****ing is that Vodacom at the time of cancelling still debited extra funds from my account and I never got assisted with a refund. Now my credit score is lower because of this. I reallu need my refund and a quick fix from vodacom. Unbelievably I am still using their network. </p> <p> </p> <p>I did call in to the legal department which also confirms that I do not owe vodacom. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
What's the status of this?
What's the status of this?
Still no feedback..
Still no feedback..
