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Taahir H

1 reviews | Active since Oct 2018

17 Oct 2018, 18:10

Vodacom sony deal less then expected

I have app**** for the limited time deal offered by vodacom for a sony xperia l1 +ps4 deal.. After waiting almost 1 month for an agent to contact me i eventually got the approval for the deal.. I had delivery for the device on the 15/10/18 although only the device was in the box. I then contacted vodacoms customer help desk about why i hadnt been sent the ps4 along with the cellphone. The lady at the call center responded by saying there was no ps4 apart of the deal. I have gone looking for evidence of this deal and struggled to find the post.. After 2 days I have acquired screenshots of the advert that i had gone through to apply for the deal. I have all emails to prove my case!..

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Replies (1)
Vodacom
Vodacom's reply18 Oct 2018, 06:33
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team