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Danielle P
1 reviews | Active since Mar 2009
04 Feb 2021, 13:57
VODACOM sold my number to call centres
I have just taken a new contract with vodacom and NO ONE has my number yet. I am now getting calls from call centres asking for me by name!!! this is the first time I am going to fight this invasion of privacy as I have never had this problem in the whole 17 years of being on CellC
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
04 Feb 2021, 18:34Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Feb 2021, 18:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Danielle P's updateReviewer Update
09 Feb 2021, 16:59Thank you for replying saying you tried to get hold of me. If you call from an unknown number it will be classed as spam because I've had to block the spam! please call me back asap because for me to call you on 082135 is not going to resolve anything. Either yourselves or the company I got the contract from is not POPI compliant
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Danielle P's update09 Feb 2021, 16:59
Reviewer Update
Thank you for replying saying you tried to get hold of me. If you call from an unknown number it will be classed as spam because I've had to block the spam! please call me back asap because for me to call you on 082135 is not going to resolve anything. Either yourselves or the company I got the contract from is not POPI compliant
DP
Danielle P's updateReviewer Update
16 Feb 2021, 08:33There has been no joy here but I didn't expect anything to happen. I have trucaller and managing that way. selling someone's number and personal info is against the law
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Danielle P's update16 Feb 2021, 08:33
Reviewer Update
There has been no joy here but I didn't expect anything to happen. I have trucaller and managing that way. selling someone's number and personal info is against the law