AN
Amanda N
1 reviews | Active since Sept 2012
05 May 2015, 11:50
Vodacom sold me a damaged Laptop
November 2014, I bought a latptop, on contract. IN January, it started giving me problems. When I called Vodacom custormer care, they told me to book it at LetMeRepair, which I did. Then this letmerepair company wanted me to pay a certain fee, which I refeused becuase my laptop is less than 6 months. My laptop is with them now and they are still asking for Payment. So I've got 2 questions that I have been asking Vodacom with no response: Why am I paying to fix a laptop that is less than 6 months old? Question 2: Why are these LetMeRepair people contacting and charging me, i have a contract with Vodacom and not them. Maybe you will reply on Hello Peter.
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Replies (1)Vodacom's replyOfficial
06 May 2015, 11:08Hello MandyNdlangisa,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply06 May 2015, 11:08
Official
Hello MandyNdlangisa,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
