1 reviews | Active since Apr 2022
Vodacom socking service
I actually don’t know how to review as nothing promised in writing is done so you can’t review something that doesn’t exist
Well let me try
I have a string of emails from Thato a senior customer liaison that he promises in writing to come back to you the same day . Well what day that is nobody knows and I mean between 20 and 40 mails
This department calls themselves ceo customers care
IT’s everything but that
The two or three times Thato has called me nothing has happened as yet after 14 to 20 messages left and as I mentioned 20-40 mails
I have no signal at my home
Fibre that doesn’t work Account we can’t resolve because you can’t get a response form them
A subscription that you been removed from after you been told your status will stay the same
The manager from the department that has blocked me on his cell and doesn’t answer mails called Mbuso
I would love this to be answered
Why do you have a department call ceo customer care if you do the exact opposite
And we pay for this survive
Sa id know for bad service but you need to live this to believe it
INFACT we can’t rate something that doesn’t exist
And all this from a known brand
