NZ
Natasha Z

1 reviews | Active since Mar 2012

09 Sept 2018, 06:28

Vodacom social ticket hoax!!!!

Every week I buy a vodacom social ticket on a sunday...every week you deduct data from my phone for facebook and instagram and not from the social ticket like again just now. I bought a social ticket, and 30mb of data. I only went on fb I received a sms now saying I have less than 16mb left of data on my phone. You contibue to give us offers on vodacom to get rich on us and the offers are a hoax so we pay double. I spend more on data with vodacom than I spend on buying electricity this is a joke. Someday someone is gonna take you to court for this ****.

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Replies (1)
Vodacom
Vodacom's reply09 Sept 2018, 09:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team