SO
Simone O
1 reviews | Active since Jul 2020
08 Jul 2020, 11:09
Vodacom Social Ticket a ****
I bought a Social Ticket, as I do every month, but decided to test it out by going onto Facebook without connecting to Wifi, and with no data. Surprise!! All my airtime eaten up within minutes, my balances showing NO data, NO social ticket, NO airtime. Vodacom uncontactable except via a "smartbot" which is actually a very stupid bot indeed. Seriously hacked off right now, and not falling for that s*** again.
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Vodacom's replyOfficial
08 Jul 2020, 13:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jul 2020, 13:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team