SC
Stanton C

1 reviews | Active since May 2014

16 Sept 2015, 09:41

Vodacom Social Media Very Good Service

I had a still unresolved complaint with a Vodacom Franchise. I direct messaged Vodacom111 on Twitter and I had no less than 3 phone calls a few emails and SMS from them trying to solve my issue. I think this platform is working great and you have the right guys doing this.<br> <br> Seriously impressed

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Replies (1)
Vodacom
Vodacom's reply16 Sept 2015, 10:42
Official
Hello SCrowster,

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this.Your compliment will be forwarded to applicable line management for reward & recognition.

Warm regards
Consumer Website Team