Vodacom Social Media department is exceptional.

Vodacom's Social Media department is exceptional.

Thank you Deon for helping me through a frustrating couple of days where my WiFi connection was down.

Calling *** is a very frustrating process. The operators there are so useless and nonchalant.

The Social Media department will go above and beyond. I was assisted by Arlene in a previous incident.

This time it was Deon. He escalated my matter and called me back to check in on me, I don't know how many times. He ensured my matter was resolved before he closed my case. I really felt he cared, which is all that I need.

Thank you, Deon.