VODACOM SO USELESS! THEY MESSED MY LIFE

<p><br />I recently upgraded my contract, and since then I have been struggling to recharge or top up my phone because vodacom messed up everything on my top up package. I have been calling for 6 weeks now and my queries are closed without being resolved. Some consultants drop the phone on me. I can't even access cell phone banking because Vodacom is supposed to load R150 to my phone as airtime, I don't get that R150 airtime, instead I get 75 minutes which is very inconvenient for me. To top up the problem I can't recharge airtime. I get an error that says cannot be processed when trying to recharge using an airtime voucher, when I load airtime via internet banking it says this phone does not qualify for a prepaid product which proves they messed up my account . Vodacom messed up my package and I called a million times and all I got was a poor service. They all tell me they will fix my problem or get bask to me, but none of the consultants ever helped me. Amukelani Mabunda even promised to help me with this issue, but she vanished. vodacom doesnt care. They are too big to help some of us. So disappointed in Vodacom. I am frustrated because I use this number for cell phone banking but cannot access it anymore due to inability to purchase airtime. I can't wait to leave vodacom after this ridiculous service I received from them.</p>