Vodacom - so rude, so inefficient, so useless

Since April 18 2016 I have been trying to get My acer i7 repaired under the Vodcom 2 year Guarantee. I have spent over 6 hours on the phone and travelling between My home and Vodacom Northgate , fourways and Cresta, and have had enough!! I have been to the Vodacom Northgate shop to cancel my contract but the staff were so upset they tried to help me. Sean lookup their instructions given to them by head office but the number the staff have to give is no longer valid. We gogled the company and gat another number but it is now the Snadton Clinic and the receptionist advised the company we are looking for has gone bankrupt. I then tried to cancel all my contracts with Vodacom but was given a reference number V12JU2642 and was advised I would be contacted with a new number to contact for repairs within 48 hours - I have not heard a word since. Every time I contacted Vodcaom I asked to speak to a supervisor but was told the managers are in a meeting. Well it seems it seems the managers are still in the meeting!! the telephone nmbers given to me are invalid or no longer exist. The email addresses do not exist and are always bounced!! What is happening at Vodacom. In October I had a problem when Vodacon decided to pilage everyone's DATA. Again incorrect numbers and email addreses, Again NO managers available to contact. Well I will bring this up at the shareholders meeting. I think it time to move to a new ISP. It is bery bad to spend over a R1000 per month for the past 19 years and get treated so badly. Logic dictates it is time to move on!!