HB
Hennie B
1 reviews | Active since Nov 2017
25 Nov 2019, 13:28
Vodacom SMS Spam
It appears you do not know your customers. I am being bombarded with SMS SPAM messages about the MamaMagic show at he Dome. There is no option not to receive them and no way of contacting anyone to complain. I have subsequently complained to Exposure Marketing advising them that Vodacom is starting to annoy it's customers over this marketing campaign. I am a 47 year old single *** man with absolutely no interest in baby bumps or mommy and toddler expos. Get to know your customers Vodacom.
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Vodacom's replyOfficial
25 Nov 2019, 13:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply25 Nov 2019, 13:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team