VODACOM SMS BUNDLES ****
<p>I recently bought Vodacom Sms bundles from Vodacom only to find that my smses were gone before they were used. I bought a R10 bundle for 20 smes. This vanished after using just two smses. I then bought another R10 bundle and the whole thing vanished. Vodacom is a ******* and will find any way to try and ***** from its' customers. This is not the first time this has happened to me. Previously I bought 50 smses and had 34 left. These also just vanished whilst I had sent no smses from my phone. I want to be reimbursed for the airtime I spent buying these sms bundles and I will be writing to ICASA to demand that I receive my airtime back. However I just want to share this with the public to create awareness. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Miss Naidoo,
Your query has been resolved.
Regards,
Cassandra
Dear Miss Naidoo,
Your query has been resolved.
Regards,
Cassandra
