CB
Charmaine B

1 reviews | Active since Aug 2009

24 Aug 2016, 07:22

Vodacom SMS

<p>I received a SMS last night stating that R149 is going to be taken from my account TODAY! When I called the call centre they could not give me answer. What is this for?????? My debit order date is the 7th of each month!! And where did I give premission for you to take funds on any other day other then the debit date.</p>

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Replies (1)
Vodacom
Vodacom's reply24 Aug 2016, 07:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,