Vodacom Smart Watch on back order with no definitive answers! Poor service!

On the 7th of November I app**** for a Samsung Galaxy Smart 42mm Rose Gold Watch contract at Vodacom. I went a few days earlier but was told that the new deals are coming out on the 7th and it would be better to wait until then so I can see if the watch was still available on contract. I got approved the same day of applying and was told that the watch was not in stock but would take 1 - 2 weeks if ordered. I've been following up and the team that helped me at Cape Gate is great but all they know and can tell me is that the item is still on back order. There was one customer who waited a month and a half for hers I believe!! How can Vodacom advertise something they have no stock of and not be able to give customers an expected date of delivery for stock? It's almost Christmas and we will be going on Holiday so naturally I need a date as it be difficult to collect when I'm not here. I think head office must be better informed and advise there branches accordingly. Poor customer service!