1 reviews | Active since Sept 2015
Vodacom Smart Tab 200 MB data promotion
Please assist me with the Smart Tab Promotion. I bought two Smart Tabs last year that were on promotion at PEP stores, one for myself and the other for my 3 year old son for him to play games on. The promotion was that the Tab came with 200MB date free for 12 months.<br> <br> However, on the one Tab, the one that my son is using, the data was only loaded once. Every time data has to be loaded I get a message saying that I must recharge first with R29 airtime or buy 100MB data.<br> <br> This I failed to understand. I called Vodacom customer care on numerous occasion and the consultants keep on saying that I must buy airtime or data for the promotional data to be released. My problem is that no where in the promotion did it say that I must load airtime/ data for the promotional data to be released. It has been two months since data was last loaded. I will not load airtime as I was not made aware of this and I will not be loading airtime as I'm the one who calls my son and I call him on my mom's phone using my MTN number (MTN to MTN) mainly because I always have free MTN minutes.<br> <br> I trust that you will kindly assist in resolving this matter.<br> <br> Regards<br> Ruth
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
