Vodacom Smart 6 problems

So, OVER A MONTH AGO, I got a Vodacom Smart 6 for my grandmother.<br> This phone was meant to come with free data but what they neglected to tell us was that it only app**** to a new number not existing Vodacom numbers.<br> Anyway, after trying to figure it out my gran thought it wasn't worth the hassle.<br> So I gave it to my mother and she DID get a new number using the sim card that came with the phone.<br> Now, over a month later, she has still not received any data as promised. <br> Every time I call its either going to take another day. Or two. Or a week. People say they will phone me back but only on two occasions did they ever do.<br> On one occasion I was CC'd into an email to someone 'higher up' when I responded to this email 4 days later to get an update I found out the person they sent the email to was on leave!<br> I have wasted so much airtime phoning this company trying to get what we paid for that its just not worth it and I might as well return the phone to get my money back.