CH
Cobie Hönicke
1 reviews | Active since Oct 2019
13 Mar 2021, 20:46
Vodacom - slime strategy experts. STEER CLEAR OF THEM!
Slime strategy experts. That is Vodacom. I am unable to opt-out of a re-occurring data bundle that has appeared on my bill since December 2020. Tried the app, the USSD code *135# and also the website... nada. All that is left to do is to WARN OTHERS to stay FAR away from the red mobile shop called Vodacom. The desperate measures they employ to keep people locked in is nothing less than despicable!
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Vodacom's replyOfficial
14 Mar 2021, 09:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Mar 2021, 09:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team