Vodacom sleeping consultants

<p>I called from 03:45 to 03:55 on 2016-10-02 to do a sim swap because that's when my new sim card connected to the network. I'm so disappointed in the level of service from one of your consultants. She fell asleep when I was trying to do a Sim swap and a couple of minutes later when she woke up she told me I was being quiet. When I explained to her I was telling her what I needed assistance on, she dropped my call. That was disgusting an I have only 24hrs to do a Sim swap.I'm going to lose my cellphone warranty because of this if I still can't do a Sim swap to the store's acquired sim card.</p>