TC
Taryn C

1 reviews | Active since Jan 2017

04 Jan 2017, 08:52

Vodacom slack in approval

<p>So I apply for a new contract on Thursday 29 Dec, was not immediately approved so I was fine for 24-48hr turn around like I was told by the agents. I understand Saturday was NYE, the following Monday a public holiday but yesterday was a working day. Was no one working Thursday, Friday and Tuesday? </p> <p>I'm reconsidering Vodacom overall, I never had a problem with them before but this is bordering ridiculous now.</p>

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Vodacom
Vodacom's reply04 Jan 2017, 10:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team