AS
Atish S

1 reviews | Active since Nov 2020

24 Dec 2024, 07:48

Vodacom - SkyNet Partnership

Place an order with Vodacom online and wait over a week for SkyNet to deliver... No communication is received from SkyNet. Delivery has not taken place as promised, and Vodacom's after-sales department is unable to assist or provide a solution. Very poor, and unprofessional service. Vodacom should really consider using an alternate courier partner. You cannot claim to be SA's leaving network, when there are numerous other ISP's around.

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Replies (1)
Vodacom
Vodacom's reply24 Dec 2024, 08:02
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team