EP
Ernst P
1 reviews | Active since Jul 2011
04 Nov 2021, 09:04
VODACOM SKIPPED DEDUCTION.
VODACOM skipped two deductions from my debit account due to a fault on there side, NOT MY FAULT, now they keep me responsible for the payment. Now VODACOM expect from me to go and make a cash payment at a VODASHOP for the outstanding amount. VODACOM, WHAT ARE YOU GOING TO DO ABOUT THIS ISSUE, AND WHAT ARE YOU GOING TO DO ABOUT MY ACOUNT STATUS????????? FEEDBACK PLEASE.
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Vodacom's replyOfficial
04 Nov 2021, 11:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Nov 2021, 11:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team