dD
dumelamarketing D

1 reviews | Active since Aug 2016

07 Oct 2021, 09:42

VODACOM *****S

I cancelled my contract with effect from 1 Aug 2021. A debit order still went through 7 Aug 2021. I put a stop payment on it and reversed the payment. Last night another debit order went through with another debit order number and a much higher amount. What is your issue VODACOM??? My contract is paid up in June already. I emailed you a cancellation notification 30 days prior to contract ending. STOP *****ING MY MONEY AND RETURN WHAT YOU TOOK ********LY!!!!!

0
Replies (1)
Vodacom
Vodacom's reply07 Oct 2021, 11:14
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team