dD
dumelamarketing D
1 reviews | Active since Aug 2016
07 Oct 2021, 09:42
VODACOM *****S
I cancelled my contract with effect from 1 Aug 2021. A debit order still went through 7 Aug 2021. I put a stop payment on it and reversed the payment. Last night another debit order went through with another debit order number and a much higher amount. What is your issue VODACOM??? My contract is paid up in June already. I emailed you a cancellation notification 30 days prior to contract ending. STOP *****ING MY MONEY AND RETURN WHAT YOU TOOK ********LY!!!!!
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Replies (1)Vodacom's replyOfficial
07 Oct 2021, 11:14Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Oct 2021, 11:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
