PN
Phiwe N

1 reviews | Active since Jul 2013

30 Jan 2019, 19:18

Vodacom *****s!!

If you can change your network, i advise you CHANGE and FAST!!! Vodacom are *****s!!! Sterek!! I loaded R120 airtime, and automatically they change it to 1G data. I call them to rectify, they say they can coz i chose recurring. After escalation im told same. I insist, that i would NEVER choose 1G R80 data when i know for a fact i have the option of R12 1G per day, how stupid would i have to be to not know the maths to that?? Duh! I WANT MY REFUND. I didnt recharge my account for data, i recharged for a call! Why am i having data being forced down my throat at such an expensive rate???

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Replies (1)
Vodacom
Vodacom's reply31 Jan 2019, 06:45
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,