Vodacom - simply the worst

Complained on here on Monday about Vodacom's shockingly bad service. Got a call next day from a guy in the hellopeter complaints department. He apologised and said he would personally see to that the correct department would contact me later the same day. And he went on to reassure me that he was the guy who would make sure my problem was resolved, and he would know if I hadn't been contacted, and if I hadn't been contacted then he would call in the morning to update me and let me know why, and blah, blah, blah. Different department, same bulls**t. My advice - unless you've got an unlimited amount of time to waste and don't mind paying for a service you don't receive, then don't use Vodacom, they're clueless.