Vodacom Simply has no Idea
Started porting to Vodacom OVER TWO WEEKS ago, and after dealys and problems and a first HelloPeter review I finally thought I was getting somewhere when I was promised yesterday (11 Oct 2017) that the port should go through by 19:30pm last night - by 22:45 nothing had happened...
This morning I woke up and saw only No Service, and thinking the port was completed I inserted my Vodacom sim card. It is now 5 hours later and still: No Service. I can't do a thing and now fear losing my number of 18 YEARS. And I'm not getting ANY RESPONSE at all from Vodacom.
I wish there was another mobile network in SA with Vodacom's coverage and network (MTN does not even have signal at my office in Sandton), but unfortunately Vodacom is where the coverage is.
It most definitely is NOT where the service delivery is...
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team