Vodacom simply doesn't get it!

1 ********** ********** I put a complaint on Hellopeter, Vodacom reacted promptly by giving me a credit of a paltry R3913.00 on a R29 913.00 bill that is NOT still explained. They promise to reflect this on my bill in 3 days. I am still haunted with a R9188 bill supposedly to be paid TODAY.

Now if you want to know how bad yr service provider is, its when the staff members you call on their "RED VIP" Call Centre ask for a job from you, the complainant! Thats horrible an employer Vodacom are. It happened to me. AND I am NOT satisfied by your paltry R3.9k credit. MY service was suspended for 15 days this month. I am sitting on 28.07 GB of data &n 19.73 Gig of Night Owl data & supposedly limitless talk time. HOW do I have limitless talkative when my service is suspended even when I provide a tentative payment arrangement? WHY do we make these arrangements if NOBODY from your side observes them & has the decency to apologise when all we get is inconvenience? WHY